Refund & Cancellation Policy
Last updated: October 01, 2026 • TailorMitra SaaS Platform
Refund & Cancellation Policy Overview
This Refund & Cancellation Policy explains how subscription cancellations and refunds work for TailorMitra ("TailorMitra", "we", "us", or "our").
By purchasing a TailorMitra subscription, you acknowledge and agree to this policy.
1. Subscription Cancellation
You may cancel your TailorMitra subscription at any time.
When you cancel: your subscription will not renew for the next billing period, you can continue using TailorMitra until the end of your current paid billing period, no refund will be provided for the unused portion of the current billing period, and your subscription will expire at the end of the paid period unless you renew it.
For example, if you purchase a monthly subscription and cancel after 10 days, you may continue using TailorMitra for the remaining days of that billing period. No refund will be provided for those remaining days.
2. No Refund for Unused Subscription Time
All subscription payments are generally non-refundable.
We do not provide refunds or credits for unused days or months, partial billing periods, early cancellation, failure to use the Service, unused features included in your plan, or unused add-ons.
Cancelling your subscription only prevents future renewal. It does not reverse or refund a payment already made for the current billing period.
3. Annual Subscriptions
Annual subscriptions are paid for the selected annual billing period.
If you cancel an annual subscription after payment: your subscription will remain active until the end of the current annual billing period, it will not renew for another annual period, and no refund will be provided for the unused portion of the annual period.
4. Add-Ons
Paid add-ons are subject to the same general cancellation and refund policy unless a different policy is specifically communicated at the time of purchase.
Cancelling an add-on will normally prevent it from renewing for the next billing period. Fees already paid for the current add-on period are generally non-refundable.
5. Billing Issues
If you believe you have been charged incorrectly, charged twice, or there is another billing issue, please contact us at info@tailormitra.in.
We will review the matter and, where appropriate, correct the billing issue.
6. Payment Methods
TailorMitra subscription payments may be accepted through methods communicated by TailorMitra, including Cash, UPI, and other payment methods that TailorMitra may make available in the future.
A subscription is considered active after payment has been received and confirmed by TailorMitra.
7. Account Suspension or Termination
If TailorMitra suspends or terminates your account because you have violated our Terms of Service, engaged in fraudulent activity, misused the Service, or violated applicable laws, you generally will not be entitled to a refund for the remaining subscription period.
Nothing in this policy limits any refund or consumer rights that cannot legally be excluded under applicable law.
8. Service Issues
If you experience a significant technical problem with TailorMitra, please contact our support team at info@tailormitra.in.
We will make reasonable efforts to investigate and resolve the issue. Where appropriate, we may provide a service extension, credit, or other remedy at our discretion or where required by applicable law.
9. How to Cancel
To cancel your TailorMitra subscription, please contact us by phone or email using the contact details provided below.
Email: info@tailormitra.in
Phone: +91 90335 92535
Please provide your registered account email address, business/shop name, and any other account information required to identify your subscription.
Once we receive and verify your cancellation request, we will process the cancellation. Your subscription will remain active until the end of the current paid billing period, and no refund will be provided for the unused portion of that period.
10. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time.
Any updated version will display a revised "Last Updated" date. Changes will apply to subscriptions and purchases made after the updated policy becomes effective, subject to applicable law.
11. Contact Us
For questions regarding refunds, cancellations, or billing, please contact:
TailorMitra • Nexus Technology
Email: info@tailormitra.in
Phone: +91 90335 92535